Frequently asked questions about Jasper Coffee subscriptions
Frequently asked questions about the Jasper Coffee subscription
Can I choose my own coffee?
Absolutely. Go to all coffees to find your favourite, then select ‘Subscribe & Save’ to set up your subscription.
The only beans we can’t send you as an ongoing subscription are special releases – these babies are rare and only come in from time-to-time. Sorry!!
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When is the coffee shipped?
We roast and deliver on weekdays.
So if you order by 12pm, you can expect to receive your beans as below:
Most capital cities
Within 1–2 working days
Other locations
Within 4–7 working days
How much does it cost?
Price varies depending on the quantity of beans you’re after and how frequently you want them delivered.
Do we do free delivery?
Yes, you get free delivery on orders over $60.
What if I want to change my subscription?
You can change, skip a delivery or cancel as needed.
How much notice is required?
The day before your next order is due for dispatch is all the notice we need. If you’re unsure when to expect us, you can log into your account to check dates for all your upcoming orders.
Where to change your subscription?
- Log into your account at jaspercoffee.com/account
- Go to ‘Manage subscriptions’
- Select ‘Skip your next order’ or ‘Cancel your subscription’
Can’t find your login details?
Email us at hello@jaspercoffee.com or call (03) 9416 1960 – Monday to Friday, 8:30am–5pm AEST.
Read more about managing your subscription